Remote 211 Specialist — TopChoice Specialist Practice

Advance frontier AI capabilities from home as a Remote 211 Specialist — TopChoice Specialist Practice at TopChoice Recruiting (paying $30 - $40/hour). Our cognitive talent team works directly on post-training alignment, reinforcement learning feedback, and domain verification across analytical reasoning and domain evaluation.

Key Contributions

• Able to start quickly and commit 10-20 hours/week
• Review sample questions and flag any that don’t sound like what real callers ask.
• Write rubrics that define a correct, complete answer, including the right referrals and next steps for the caller.
• Assess and benchmark model-generated answers against your rubrics, flagging errors, omissions, outdated guidance, and answers that wouldn’t help a real caller.
• Share clear written feedback with the project team, working asynchronously.
• Experience as a 211 Specialist, Information & Referral Specialist, or Benefits Navigator, answering public questions about government services
• 1+ years of regular, high-volume public contact (phone, chat, or in person)

Minimum Qualifications

• Clear, precise writing
• Practical background using crisis intervention or needs assessment
• Experience using community resource databases
• Experience creating guides, scripts, or training materials
• Experience helping a diverse range of callers, including rural and Spanish-speaking communities
• Compensation Band: $30 - $40/hour
• Work Location: Remote (100% Remote / Asynchronous Flexibility)

Contract Rate & Schedule

• Compensation Rate: $30 - $40/hour (contract specialist remuneration)
• Work Arrangement: 100% Remote / Work From Home
• Eligible Remote Countries: United States, United Kingdom, Canada, Australia, New Zealand, Ireland, and South Africa
• Core Competencies: 211 Specialist — AI Model Training & Evaluation
• Hiring Agency: TopChoice Recruiting

Direct Application Process: Click the Apply button on this page to proceed directly to our partner application portal and submit your profile for immediate consideration.